All Systems Operational

Updated a few seconds ago

eFactoryPro


eFP | IFS Client

Operational

eFP | Work

Operational

eFP | Supply Chain

Operational

eFP | Planning/Scheduling

Operational

eFP | Administration (Support)

Operational

eFP | Control Center

Operational

eFP | Status Monitor

Operational

eFP | Interfaces

Operational

eFP | Reporting

Operational

Machine Health Monitoring


MHM | Telemetry

Operational

MHM | Hierarchy

Operational

MHM | Devices

Operational

MHM | Interfaces

Operational

MHM | Reporting

Operational

Infrastructure Services

Email

Operational

1

Upcoming Maintenance

2

Incidents Last 30 Days

0

Maintenance Last 30 Days

External Services

Azure

Cloudflare

DocuSign

Okta

Salesforce

Twilio

Scheduled Maintenance

Scheduled Application MaintenancePlanned Maintenance

Schedule

August 18, 2026 8:00PM - 11:59PM CDT
August 19, 2026 1:00AM - 4:59AM UTC

Components

eFactoryPro, Machine Health Monitoring

Scope

eFP | Work, eFP | Supply Chain, eFP | Planning/Scheduling, eFP | Administration (Support), eFP | Control Center, eFP | Status Monitor, eFP | Interfaces, eFP | Reporting, MHM | Telemetry, MHM | Hierarchy, MHM | Devices, MHM | Interfaces, MHM | Reporting

Description

Biweekly scheduled application maintenance.

History (Last 7 days)

Email ServicePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Infrastructure Services


Scope

Email



August 14, 2026 7:44AM CDT
August 14, 2026 12:44PM UTC
INVESTIGATING

We are currently experiencing issues sending emails to, and receiving emails from, external email addresses. Email communication between ATS employees is not affected and continues to function normally. We are actively investigating and will share updates as more information becomes available.

August 14, 2026 8:36AM CDT
August 14, 2026 1:36PM UTC
IDENTIFIED

The issue affecting email communication with external organizations has been traced to Proofpoint's email security platform. Proofpoint is aware of the issue and is actively working to restore service. Email communication within ATS remains operational. We will provide additional updates as they become available.

August 14, 2026 9:34AM CDT
August 14, 2026 2:34PM UTC
MONITORING

A workaround has been implemented and email flow has been restored. Employees who sent emails to external email addresses during the outage should resend those messages, as emails sent during the disruption may not be delivered to their intended recipients.

August 14, 2026 12:10PM CDT
August 14, 2026 5:10PM UTC
RESOLVED

We have continued to monitor email services following the implementation of the workaround and are satisfied that normal email flow has been restored. At this time, the issue is considered resolved. We will continue to monitor the environment, but no further impact is expected. Thank you for your patience while we worked through this incident.
eFP/IFS ClientPartial Service Disruption

Incident Status

Partial Service Disruption


Components

eFactoryPro


Scope

eFP | IFS Client



August 7, 2026 8:50AM CDT
August 7, 2026 1:50PM UTC
INVESTIGATING

Some colleagues are experiencing issues connecting to the IFS client. This issue is being investigated.

August 7, 2026 10:13AM CDT
August 7, 2026 3:13PM UTC
INVESTIGATING

The eFP Client is not currently accessible while on the ATS network/VPN. This issue is being investigated; in the meantime, there are workarounds. If in an office/sjte 1) Connect to guest wifi 2) Use a personal hotspot If remote and working from home: Connect from home network/drop VPN

August 7, 2026 1:38PM CDT
August 7, 2026 6:38PM UTC
RESOLVED

Access to the eFP/IFS client has been restored.